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How ceri108 Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account, fund it via DANA, OVO, or GoPay, and use the lobby — and how we keep that data secure.

Account data protectedWallet info kept privateDANA, OVO, GoPay contextNo data sold to third partiesYour rights, clearly stated
ceri108 How ceri108 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

We run account security and data protection practices that are consistent across every session — whether you log in on mobile after a DANA deposit or return to the lobby later on desktop. Here is how each area works in practice.

Account Security

Your account is protected by login verification including OTP checks sent to your registered contact. We monitor session activity to flag unusual access patterns before they become a problem.

Cookies and Tracking

We use session cookies to keep you logged in and preference cookies to remember lobby settings. Analytics cookies help us see which sections of the platform get the most use. You can adjust cookie preferences through your browser settings.

Data Retention

Transaction records linked to DANA, OVO, or GoPay payments are held as long as applicable law requires. Account profile data is retained while your account is active and for a defined period after closure.

Your Rights and Requests

You have the right to request a copy of your personal data, ask us to correct inaccurate details, or request deletion where law permits. Submit requests through live chat or our help desk form and we will confirm receipt.

REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about how we handle your data, want to request access to your personal information, or need to correct something on your account, our support team is the right place to start. You can reach us through live chat inside the lobby, by email, or through our help desk form — all three paths connect to the same team who can action data requests directly.

Live Chat Open the chat widget inside your account lobby for the quickest path to a data or account query. Available when the lobby is active.
Email Support Send your privacy request or data access query by email. Include your registered account name so we can verify and respond faster.
Help Desk Form Use the help desk form to submit a formal data correction or deletion request. We'll confirm receipt and follow up through your registered contact.

Common Questions About Your Data and Rights

These are the questions we hear most often about how ceri108 handles personal data. If your question is not covered here, reach us through live chat or the help desk form and we'll respond directly.

We collect your name, contact details, and the wallet identifiers linked to DANA, OVO, or GoPay when you register and make a deposit. Device and session data is also recorded for security.

No full wallet credentials are stored on our servers. Payment data is used only to process your deposit or withdrawal and is handled through the respective payment rail's own secure flow.

Yes. Submit a data access request through live chat or the help desk form with your registered account name. We will verify your identity and provide the details we hold.

Send a deletion request through the help desk form or by email. Note that some transaction records must be kept as long as local law requires, so partial retention may apply even after a request.

We do not sell, rent, or share your personal data with external marketing parties. Data is shared only where required for payment processing, security verification, or legal compliance.

Transaction records linked to DANA, OVO, or GoPay are retained for as long as applicable law in eligible regions requires. Non-essential session data is cleared on a shorter cycle after your session ends.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.